Shipping & Return Policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times may vary depending on your location and courier availability. Most orders are delivered within 3–10 business days.

Please note that delivery times are estimates and are not guaranteed.

Shipping Delays

Unexpected delays may occur due to weather conditions, high order volumes, courier issues, customs procedures, or other circumstances beyond our control.

We are not responsible for delays caused by shipping carriers.

Order Tracking

Where available, tracking information will be provided once your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided during checkout.

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Return Policy

Eligibility for Returns

Returns may be accepted within 7 days of receiving your order if:

• The item is damaged or defective upon arrival

• The wrong item was received

• The product remains unused and in its original condition

Non-Returnable Items

The following items are generally not eligible for return:

• Used products

• Items damaged after delivery

• Products without original packaging

• Clearance, sale, or promotional items (unless defective)

Return Process

To request a return, please contact us through the available contact methods on this website and provide:

• Order number

• Reason for return

• Photos of the item if damaged or incorrect

Return requests are subject to review and approval.

Refunds

Once the returned item is received and inspected, eligible refunds will be processed.

Refunds may take several business days to appear depending on your payment provider.

Exchange Policy

If an item arrives damaged, defective, or incorrect, an exchange may be offered based on product availability.

Return Shipping Costs

Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

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Policy Updates

We reserve the right to update or modify this Shipping & Return Policy at any time. Changes will become effective immediately upon posting on this website.